Introducing Workday@Acquire by Scott Stavretis, CEO, Acquire BPO Published: Thursday, April 4, 2019 It has been an amazing start of the year for Acquire BPO, with growth, innovation and transformation at the forefront of our business agenda. Our contact centre...
Blogs
From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.19 September 2023
Acquire BPO Wins Gold Stevie® at the 2023 Stevie Awards for Great Employers.
In a time when businesses and organizations worldwide grapple with unprecedented challenges, there are those who roll up their sleeves and work extra hard to ensure nothing gets in the way of delivering topnotch customer experience without compromising the health and safety of its most important asset: its people.
03 April 2023
Acquire BPO is pleased to announce that we are now officially certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.
Chief Operating Officer Matt Carracher and Chief Technology Officer Andy King received the certificate from SISA Founder and CEO Dharshan Shanthamurthy and Principal Consultant Prajwal Gowda at a ceremony held at our Melbourne office on March 24, 2023.
05 August 2022
Acquire BPO welcomes Lynda Meredith as VP of Client Services & Nathan Park as VP of Global Sales
Acquire BPO is delighted to announce the new appointments of Lynda Meredith and Nathan Park as Vice President of Client Services and Vice President of Global Sales, respectively. Based out of our Melbourne headquarters, Lynda and Nathan join us at an exciting time of market expansion and enhanced service excellence.
07 June 2022
Acquire BPO donates 10,000+ vaccines to the Quezon City government
MANILA, Philippines — Between the wave of employees returning to offices and the descending trend of the average number of daily COVID-19 cases in the Philippines, it would be easy to think that, perhaps, the worst is over. But experts encourage everyone to stay vigilant—this is precisely when people begin to get careless, which could lead to a new spike in cases.
All blogs
Acquire BPO among the Best in IAOP®’s 2019 Global Outsourcing 100 | Acquire BPO
Acquire BPO has once again made it to the prestigious International Association of Outsourcing Professionals® (IAOP®) Global Outsourcing 100. This year, IAOP focused on recognising consistent top achievers in the industry with the Best of GO100. It’s Acquire’s third...
Business Automation: The Future of Outsourcing | Acquire BPO
Taking businesses to the forefront with BPO automation Updated 20 November 2019. Today, 67% of consumers admit they have higher customer experience standards than ever, so the need for businesses to find new ways to stay competitive is even more pressing. The easier...
Learn How to Leverage 1:1 Interactions at the DSA Fall Conference 2018
Even though the US continues to be the world’s largest direct selling market, Direct Selling News revealed that direct selling activity and sales in the US decreased in 2017. With lower sales and less sales consultants to drive new and/or repeat purchases, even the US...
Personalizing CX at the IQPC’s CCW Contact Centre Leaders Exchange 2018
In a fast-paced digital world where soaring customer expectations change in the blink of an eye, every business needs to deliver personalised customer experience (CX) anchored on a collaborative partnership with high-performing teams, automation and actionable...
Join the 14th Annual F&S Customer Contact West MindXchange | Acquire BPO
Multiple contact channels, shifting customer behavior and rising expectations are changing how customers engage with businesses and impacting on the customer journey. For example, social channels aren’t just about spreading brand awareness and engagement—it’s for...
Collect Debts Faster with Our Three-Step Strategy
According to the National Credit Insurance (NCI), Aussie credit and finance professionals saw a surge in overdue debts and collections levels, with 88% of businesses reporting late payments in 2017—a trend that can make 2018 a difficult year for financial...
The Value of Strategic Partnerships in Offshore Success | Acquire BPO
In the September 14 issue of the Australian Financial Review, Acquire BPO Chief Commercial Officer (CCO) Kathryn Marshall talks about the value of a solid, strategic partnership to achieve success in offshoring. “The focus of global offshoring has moved from labour...
Acquire BPO Bags Huge Wins at the 2018 Stevie Awards
Our transformation has not gone unnoticed—Acquire BPO’s fast-paced growth and full transformation from contact centre to business process outsourcing has been recognised with two awards from this year’s 15th Annual International Business Awards (IBAs). Acquire bagged...
Talking automation and intelligence at CCW Vegas
In a customer experience (CX)-driven era, every company needs top-notch, uninterrupted service delivery and support to thrive. In line with this is the focus of the 19th Annual Customer Contact Week (CCW) at The Mirage, Las Vegas from June 18-22—delivering world-class service with speed and efficiency. Acquire BPO will be there to join in on the conversation.
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