Acquire BPO has just completed 100% acquisition of The SMART Group, an onshore outsourcing provider based in Melbourne, Australia. This acquisition will see us expand our capabilities domestically and: Provide right-shoring services, where majority of contact may be...
Blogs
From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.19 September 2023
Acquire BPO Wins Gold Stevie® at the 2023 Stevie Awards for Great Employers.
In a time when businesses and organizations worldwide grapple with unprecedented challenges, there are those who roll up their sleeves and work extra hard to ensure nothing gets in the way of delivering topnotch customer experience without compromising the health and safety of its most important asset: its people.
03 April 2023
Acquire BPO is pleased to announce that we are now officially certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.
Chief Operating Officer Matt Carracher and Chief Technology Officer Andy King received the certificate from SISA Founder and CEO Dharshan Shanthamurthy and Principal Consultant Prajwal Gowda at a ceremony held at our Melbourne office on March 24, 2023.
05 August 2022
Acquire BPO welcomes Lynda Meredith as VP of Client Services & Nathan Park as VP of Global Sales
Acquire BPO is delighted to announce the new appointments of Lynda Meredith and Nathan Park as Vice President of Client Services and Vice President of Global Sales, respectively. Based out of our Melbourne headquarters, Lynda and Nathan join us at an exciting time of market expansion and enhanced service excellence.
07 June 2022
Acquire BPO donates 10,000+ vaccines to the Quezon City government
MANILA, Philippines — Between the wave of employees returning to offices and the descending trend of the average number of daily COVID-19 cases in the Philippines, it would be easy to think that, perhaps, the worst is over. But experts encourage everyone to stay vigilant—this is precisely when people begin to get careless, which could lead to a new spike in cases.
All blogs
Acquiring Moments of Wellness
Wellness is defined as “the quality or state of being in good health especially as an actively sought goal.” In the hustle and bustle of our day to day and with our current global state, we need constant emphasis on the need to be well. So, we launched Moments of...
Acquire BPO an IAOP® Global Outsourcing 100 company—for the fourth consecutive year
Acquire BPO has once again been honored by the International Association of Outsourcing Professionals® (IAOP®) with a spot on its 2020 Global Outsourcing 100® list—for the fourth consecutive year in the ‘Leader’ category. The Global Outsourcing 100 list comprises the...
Acquire BPO | Ensuring business continuity with disaster and calamity preparedness
As a reliable outsourcing partner of some of the world’s largest brands, business continuity is essential to Acquire BPO. Recent occurrences like the bushfires in Australia and the ashfall in the Philippines have continued to underscore the value of preparedness to...
Sharing the A-life with the children at Plainview Elementary School
Sharing the A-life with the children at Plainview Elementary School “Your mind expands when you give, your heart expands when you share” - Matshona Dhliwayo The holidays were upon us and the merrymaking was in full swing. At Acquire BPO , we wanted to...
Acquire BPO | Talking practice expertise, expanding talent ecosystems through Centres of Excellence (CoEs)
Talking practice expertise, expanding talent ecosystems through Centres of Excellence (CoEs) Acquire BPO’s CoEs in Accounting & Finance and Software Development, are making waves with its practice management expertise, excellence in team performance management...
A new 360° is here!
Welcome to the new 360° - now in video format! It’s been an exciting month for our teams around the world launching new programs, welcoming new clients, winning awards and sponsoring events. For the October edition of 360°, we’ve put together video highlights to keep...
Acquire BPO Snaps Up Our Fourth Stevie® Win | Acquire BPO
Our innovation, culture and growth were front and centre as Acquire BPO was recognised at this year’s 16th Annual International Business Awards (IBAs) for the fourth year in a row. Acquire snapped up the Silver Stevie Award for the Company of the Year – Business or...
Empathy-Driven Processes to Elevate the Customer Journey | Acquire BPO
The customer experience is constantly changing. Organisations need to keep coming up with new ways to provide a definitive personal customer experience. To offer the best customer experience, businesses need to do the following: Boost business KPIs with employee...
Direct Selling and the Future of Customer Experience | Acquire BPO
Direct Selling. is getting more competitive with online companies gaining more ground each year. The Direct Selling Companies in the US industry has only grown by 1.4%, for the past 5 years doing $43bn in 2018. For businesses to succeed, it’s not just making the sale...
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