Boost acquisition rates through insight and intelligence
At Acquire BPO, we approach each engagement using a structured model that ensures all stakeholders are on the same page—allowing us to win at customer acquisition and sales targets. Backed with a strong 14-years’ experience in business process outsourcing, a team of savvy sales professionals and cutting-edge technologies that generate intelligent customer insight, our clients can expect competent, substantial and consistent growth.
The key to customer acquisition is knowing what your customers need before they even ask for it. Our customer acquisition strategies are proven in virtually every industry—from banking, to technology, to beauty, food and everything in between. Start driving more sales and realise your business’s full potential through our strategic and sustained customer acquisition solutions:
- List-Building and Lead Generation
- Order-Taking and Payment Processing
- Sales, Telemarketing and Account Management
Fast, consistent and always on customer support at all touchpoints
We recognise the importance of great interactions through personalised customer service. This is why we designed our contact centre solutions around actual customer service scenarios and made it scalable to match specific business needs. Our commitment to clients is the same as our commitment to their customers—ensure expert care, rapid resolution and opportunities to create additional value from every call. Our customer service representatives deploy high quality standards, processes and technologies to respond promptly to callers and provide the appropriate level of support. Leverage exceptional customer service solutions through trained customer care experts, streamlined processes and advanced BPO technology that is available to your customers anytime, anywhere.
- Level 1, 2 and 3 Technical Support
- Web Chat and Email Support
Promote brand loyalty through effective customer retention solutions
We treat your business like our own. Say goodbye to high churn rates and let’s help you turn existing customers into brand advocates. Our customer retention experts, CRM techniques and tools are tried and tested to improve response rates and increase order values that maximise client revenue and profit. At Acquire BPO, customer relationships go beyond acquisition– we establish, maintain and nourish customer relationships that make way for stronger brand loyalty. Let us help you keep existing customers, target and measure causes of dissatisfaction and succeed at crunching numbers that matter. Talk to us about:
- Retention and ‘Win Back’
- Sales Verification and Quality Assurance
Innovative contact centre solutions for winning customer service experience
Acquire BPO’s excellent call handling for Nutrimetics’ extensive direct selling network improved the brand’s KPIs and SLAs.
Talk to us
Fill out the form to learn more about our innovative contact centre solutions.