The Australian Direct Selling Industry generates upwards of $1.38 billion annually, ranking 24th globally for retail sales. To stay competitive, you need an experienced partner BPO for direct sales with the right resources, systems and processes so you can stay focused on your core business.
Outsourcing benefits for direct selling companies
Scalability & flexibility
Capability & performance
As a trusted growth expansion partner, we’re a one-stop shop for direct selling customer support. You’ll have access to our vibrant talent pool of sales professionals who will connect with inactive distributors and customers and encourage them to place orders every month, resulting in increased activity and sales. Furthermore, minimised overhead costs pave the way for reinvestment in optimised customer experience delivery.
Technology & innovation
Our specialist automation teams can help you provide 24×7 customer support for direct selling through chatbots and streamline back-office tasks through Robotic Process Automation (RPA). We also offer best-in-class technology, including feature-rich contact centre software, enterprise-grade telephony systems and 99.999% network availability to ensure ‘local call’ clarity and uninterrupted service.
Outsourcing services for direct selling
- Accounting and Bookkeeping
- Automation & Intelligence
(Web/Chatbots), Email and Reporting)
- Compensation Plan Support
- Customer Service
(Inbound & Outbound)
- Data Cleansing
- Data Entry
- HR Outsourcing and Support
- Inbound Order-Taking & Upselling
- Order Processing
- Payment Processing and Tracking
- Product Enquiries
- Product Support
- Promotional Support
- Refunds & Returns
- Re-instatement and Retention
- Research and Information-Gathering
- Retention and Win-Back Programs (Promotions & Incentives)
Learn more about Acquire BPO’s one-stop shop for direct sales support
Our valued clients
Acquire BPO’s outsourcing solutions are trusted by the following client partners:
Why Acquire BPO?
Availability of resources
Seamless client experience
Security & compliance
Global PCI certification and compliance to standards and best practices including SOC 1&2, COPC, Australian Privacy Laws, Australian Financial Services Regulatory Framework and ISO/IEC 27001:2013.
99.999% network availability
Call centre services for direct sales that drive exceptional CX
Acquire BPO helped Nutrimetics improve KPIs and SLAs with excellent call handling for its extensive direct selling network.
Talk to us
Complete the form below to find out more about our award-winning direct sales outsourcing services today.