Acquire BPO Australia | Meet the Team

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Matt Carracher

Chief Operating Officer

As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximizing performance across several key areas of the organization, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.

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Matt Carracher

Chief Operating Officer

As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximising performance across several key areas of the organisation, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was Vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.

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Luke Woods

General Manager, Automation & Intelligence

Luke heads the Automation & Intelligence division, which centralizes and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specializing in business systems and financial management. He is also a Certified Practizing Accountant and Business Systems qualified professional.

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Luke Woods

General Manager, Automation & Intelligence

Luke heads the Automation & Intelligence division, which centralises and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specialising in business systems and financial management. He is also a Certified Practising Accountant and Business Systems qualified professional.

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Aleks Bogdanovski

President, North America

As President of Acquire BPO’s North American operations, Aleks provides visionary leadership that keeps the company committed to its expansion strategy in the American market. His responsibilities include overseeing general operations, developing the US business through the implementation of customer-centric strategies, as well as growing the nearshore delivery centre in the Dominican Republic.

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Dana Andel

Country Manager, Philippines

As Acquire’s Country Manager in the Philippines, Dana is responsible for managing the company’s shared services platform in Manila and ensuring the team adopts the company’s culture of People, Process and Performance. He also sees to it that the company is well-positioned for continued growth. Dana is a well-tenured BPO executive with many years of proven experience in business turnaround, start-ups, and on/off-shore migration planning and execution. He is a trusted business leader who takes great pride in servicing clients, and who is genuinely involved in servicing customers’ needs and contributing to the professional and personal growth of employees.

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Len Moreto

Chief Financial Officer

Len is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. Len has many years of solid professional experience, beginning her career as an Auditor for SGV & Co., the biggest auditing firm in the Philippines. She then moved on to perform financial reporting and accounting for one of the biggest food conglomerates in the country and then to financial planning and analysis for a financial company.

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Andy King

Chief Technology Officer

Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.

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Scott Stavretis

Chief Executive Officer

Scott Stavretis is CEO and founding director of Acquire BPO. He is the primary decision- and policy-maker for the company, formulating and executing long-term strategies and collaborating with clients, employees, investors and other stakeholders. With many years of executive management experience, Scott has held a track record for driving the success and growth of a number of start-up companies and large organisations prior to his current role.

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Kathryn Marshall

Chief Commercial Officer

As CCO, Kathryn is responsible for the commercial strategy and development of Acquire BPO. Her key accountabilities include delivering strategic leadership in defining Acquire BPO’s commercial path to growth and profitability, leading the development of the company’s sales strategy with an emphasis on achieving market penetration and cost-effective customer acquisition, implementing the company’s sales strategy across key markets and originating and managing business development opportunities.

Leadership

OVERVIEW

Leadership

Core Values

Recognitions

Certifications

Meet the team behind one of the world’s fastest-growing outsourcing providers

Globally experienced leadership

Scott Stavretis

Kathryn Marshall

Andy King

Len Moreto

Matt Carracher

Dana Andel

Luke Woods

Talk to us

Matt Carracher

Matt Carracher

Luke Woods

Luke Woods

Aleks Bogdanovski

Dana Andel

Len Moreto

Andy King

Scott Stavretis

Kathryn Marshall