Collaborative & flexible outsourcing

Maintain control of your day-to-day operations while we take care of staffing, assets, facilities and support through our Co-Sourcing model.

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Co-Sourcing

An effective outsourcing solution needs to be designed around a client’s unique objectives in order to achieve optimal results—a ‘one size fits all’ solution won’t work. Our Co-Sourcing model is outsourcing at its most flexible, allowing clients to manage daily operations while we provide skilled resources, modern facilities and access to a menu of shared support services. With our Co-Sourcing model, you’ll enjoy the following components:

  • People – Talented, high-performing resources via a complete staffing solution around recruitment, training and employee engagement.
  • Assets – Secure, world-class office space, equipment, high-speed connectivity and enterprise-grade technology platforms.
  • Support – Access to shared services such as IT support, facilities management, recruitment, HR management, payroll and more.

Outsource with confidence

Flexible engagement

Ownership and control of your outsourced operations, ensuring compliance to your company’s best practices and driving results.

Seamless client experience

Risk-free transition and hands-on focus through local Client Relationship Managers (CRMs) and PRINCE2-certified Project Managers.

99.999% network availability

Redundant infrastructure, onshore data storage in highly secure and stable locations, purpose-built design for real-time traffic applications, voice and video.

Security & compliance

Global PCI certification and compliance to standards including SOC, HIPAA, ISO/IEC 27001:2013.

Scale your business and drive seamless CX with a collabortive offshore partnership

Acquire BPO’s recruitment and training helped hipages engage the best offshore resources for improved CSAT scores.

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Tell us more about your outsourcing requirements to get started.