For over a decade, Acquire BPO has been at the forefront of transforming healthcare operations by helping partners including health insurance companies, health software providers, etc. navigate the complexities of healthcare management through safe, reliable and flexible contact center, back-office and automation solutions.
As healthcare systems around the world deal with mounting challenges—even prior to the COVID-19 pandemic—like rising cost of operations, shortage of skilled workers, evolving care models due to digital disruption and complying with complex government and data security regulations, our healthcare BPO solutions are designed to help clients effectively reduce costs, improve efficiencies and deliver better care to patients.
As the global expenditure on healthcare BPO services is poised to ascend by a 5% CAGR through 2023, Acquire BPO is committed to offering a spectrum of in-demand services. From IT and recruitment to nuanced medical tasks like coding and patient follow-ups, we are your one-stop solution, ensuring precision, compliance, and excellence.
Outsourcing benefits for healthcare providers
Capability & performance
Technology & innovation
Security & compliance
“Acquire has been a fantastic partner for nib. From the outset, they have worked hard to understand our particular requirements and shown a great deal of flexibility in setting up the relationship for success. There is a joint, laser-like focus on ensuring we are delivering great member outcomes. I continue to be impressed with the quality of the local leaders that Acquire has working on our account. Our goal at the outset was to have the Acquire leaders and consultants feeling like they work for nib and are part of the nib culture. I’m proud that we’ve managed to achieve that.”
Group Executive – Australian Residents
Health Insurance | Chief Executive Office, nib
BPO services for healthcare providers
Our solutions include, but are not limited to:
- Change Entry
- Claims Transmission and Processing
- Credit Balances
- Denial Management
- Eligibility Verification/Pre-Insurance Verification
- Medical Billing & Collections
- Medical Coding
- Medical Data Entry
- Medical Records Indexing
- Patient Follow-Up/Patient Statements
- Payment Posting
- Provider Enrolment & Credentialing
- Revenue Cycle Management
Enable hassle-free CX, quicker claims and requests processing with BPO services for healthcare
Our valued clients
Acquire BPO’s outsourcing solutions are trusted by the following client partners:
Let’s redefine healthcare together
Availability of resources
Security & compliance
Seamless client experience
99.999% network availability
Redundant infrastructure, onshore data storage in highly secure and stable locations, purpose-built design for real-time traffic applications, voice and video.
Talk to us
Transform every challenge into an opportunity for growth with Acquire BPO. Get in touch with us today.