Intelligent outsourced contact center solutions

Reach more customers and take your CX to the next level with our industry-leading contact center services.

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Customer Acquisition

Boost acquisition rates through insight and intelligence

At Acquire BPO, we approach each engagement using a structured model that ensures all stakeholders are on the same page—allowing us to win at customer acquisition and sales targets. With 14-years’ experience in business process outsourcing, a team of savvy sales & CX professionals and leading technology to generate intelligent customer insight, our clients can expect consistent growth.

The key to customer acquisition is knowing what your customers need before they even ask for it. Our customer acquisition strategies are proven in virtually every industry—from banking & financial services, technology, retail and telecommunications. Start driving more sales and realize your business’s full potential through our strategic and sustained customer acquisition solutions:

  • List-Building and Lead Generation
  • Order-Taking and Payment Processing
  • Sales, Telemarketing and Account Management

Customer Service

Fast, consistent and always on customer support at all touchpoints

We recognize the importance of great interactions through personalized customer service. This is why we designed our contact center solutions around actual customer service scenarios and made it scalable to match specific business needs. Our commitment to clients is the same as our commitment to their customers—ensure expert care, rapid resolution and opportunities to create additional value from every call. Our Customer Service Representatives apply high quality standards, processes and technologies to respond promptly to callers and provide the appropriate level of support. Leverage exceptional customer service solutions through trained customer care experts, streamlined processes and advanced BPO technology that is available to your customers anytime, anywhere.

  • Level 1, 2 and 3 Technical Support
  • Web Chat and Email Support

Customer Retention

Promote brand loyalty through effective customer retention solutions

We treat your business like our own. Say goodbye to high churn rates and let’s help you turn existing customers into brand advocates. Our customer retention experts, CRM techniques and tools are tried and tested to improve response rates and increase order values that maximize client revenue and profit. At Acquire, customer relationships go beyond acquisition– we establish, maintain and nourish customer relationships that make way for stronger brand loyalty. Let us help you keep existing customers, target and measure causes of dissatisfaction and succeed at crunching numbers that matter. Talk to us about:

  • Collections
  • Retention and ‘Win Back’
  • Sales Verification and Quality Assurance

Innovative contact center solutions for winning customer service

Acquire BPO’s excellent call handling for Nutrimetics’ extensive direct selling network improved the brand’s KPIs and SLAs.

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