BPO services for Media and Entertainment companies
We help media firms reduce costs, increase efficiencies and innovate.Â
Outsourcing benefits for media and entertainment
Capability & performance
Technology & innovation
Security & compliance
Data security is a top priority for media enterprises, which handle vast amounts of sensitive personal information. According to an Akamai Technologies report, there were approximately 30 billion data breaches related to online streaming services from 2018-2019. This means it’s more important than ever to fortify your customer support for media companies with the strictest international security standards. At Acquire BPO, we take information security seriously: we adhere to strict compliance protocols such as global PCI-DSS certification and SOC 1&2 attestations to ensure your customers’ information is always protected.
We’re the only known BPO to operate its own carrier-grade MPLS network servicing the United States, the Philippines and Australia. Our network operates against maximum security at all points of access, with data filtering and firewalls. Internet filtering is also in place, blocking any non-Operations-related activity that poses any form of security risk.
Media BPO services
Our solutions include, but are not limited to:
- Billing
- Collections
- Commercial Inventory
- Commercial SchedulingÂ
- Content Creation, Copywriting and Editing
- Customer Service
- Data Research
- Lead Generation
- Retention
- Subtitling, Video Editing, Graphics and Animation
- Tech Support
- Telemarketing
Why Acquire BPO?
Industry expertise
Availability of resources
Scalable operations with skilled customer service agents or back-office specialists ready to work based on your unique business requirements.
Security & compliance
Seamless client experience
99.999% network availability
Specialized AI support
Talk to us
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