Blogs

From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.

25 July 2024

A-Team Showcase Artistry in Poster Making Contest Organised by HRBP Team  

Pasig City, PH – The HR Business Partner team organised a Poster Making Contest on 12 July 2024, allowing some of the A-Team members to showcase their artistry and imagination. 

18 July 2024

Acquire BPO Risk Management & Compliance Team Attends PhilSec 2024 

Manila, PH – Lianne Collantes, Acquire BPO’s Risk Management & Compliance Director, along with her dedicated team members, recently attended the prestigious PhilSec conference held on July 2-3, 2024.

18 July 2024

Acquire BPO Hosts Successful Leaders Summit 2024 with Renowned Guest Speakers

Pasig City, PH – The Acquire BPO Learning and Development Team organised the Leaders Summit 2024 on 4 July 2024. The event featured esteemed guest speakers Francis Kong and Earl Estrera and included Team Leaders, Operations Managers, Senior Operations Managers, and Directors.  

18 July 2024

YPO Members Visit Acquire BPO Headquarters in the Philippines 

Acquire BPO had the distinct pleasure of hosting members of the Young Presidents Organization (YPO) at our headquarters in the Philippines last March 22, 2024. 

All blogs

Using technology to modernize CX at CeBIT Australia 2017

Using technology to modernize CX at CeBIT Australia 2017

It’s no secret that technology is rapidly changing the customer experience landscape, but many organisations are still struggling to branch out from traditional service delivery. And that’s a problem: 89% of businesses are soon expected to compete primarily on customer experience, according to Forrester research.

Enable worry-free payments with PCI-compliant operations

Enable worry-free payments with PCI-compliant operations

Secure transactions and payments fuel the core of any business operation—because when the money rolls in safely, profit is secured and operations can run smoothly. But with increasing digital disruption in the payments industry landscape, data protection and security issues continue to hound businesses and banks as they scramble to maintain compliance with security standards.

Acquire BPO on IAOP®’s World’s Best Outsourcing Providers list

Acquire BPO on IAOP®’s World’s Best Outsourcing Providers list

Acquire BPO has been honored as one of the world’s best outsourcing service providers by the International Association of Outsourcing Professionals® (IAOP®).
The judging cemented Acquire BPO on the 2017 Global Outsourcing® 100 list of companies that involved a rigorous scoring methodology, including an independent review by a panel of IAOP customer members with extensive experience in selecting outsourcing service providers.

IAOP® Outsourcing World Summit 2017: Take CX to the next level

IAOP® Outsourcing World Summit 2017: Take CX to the next level

While outsourcing has traditionally been considered as a way to reduce costs, there’s a lot more capability-augmenting potential to be explored. Find out how to maximize your potential with enhanced capabilities and optimized customer experience at the IAOP Outsourcing World Summit 2017 from February 19-22 at JW Marriott, San Antonio, Texas.

Acquire BPO’s growth amplified with SHORE Solutions acquisition

Acquire BPO’s growth amplified with SHORE Solutions acquisition

Acquire BPO has recently completed the 100% acquisition of Shore Solutions Inc., one of the fastest-growing BPOs in the Philippines, adding approximately 2000 employees to provide a full suite of outsourcing operations for major corporations located across Asia,...

Choosing the right contact centre infrastructure provider

Choosing the right contact centre infrastructure provider

For contact centres around the world, the choice is clear. Recent events have shaken the infrastructure provider space to clearly bring one provider to the head of the pack. But first, let me give you some background.

Humanizing customer experience at CCW Winter Conference & Expo 2017

Humanizing customer experience at CCW Winter Conference & Expo 2017

  Many companies set out to give their customers the best service, but few are able to deliver a truly personalized approach. Why? Because they simply lack the know-how or resources required to make this happen. Learn how at Call Center Week Winter Conference...

Let’s talk at the AHIP Consumer Experience & Digital Forum 2016

Let’s talk at the AHIP Consumer Experience & Digital Forum 2016

  With less than three weeks to go the end of the year, Acquire BPO will be at the America's Health Insurance Plans (AHIP) Consumer Experience & Digital Health Forum from December 6-8, 2016 at Swissotel, Chicago. More than 400 participants will grace the...

Acquire BPO at the 2016 DSA Communications & Marketing conference

Acquire BPO at the 2016 DSA Communications & Marketing conference

Acquire BPO will be at the Direct Selling Association (DSA) 2016 Communications & Marketing Conference from 30 November to 2 December at the Mandarin Oriental Hotel in Las Vegas, Nevada. This year’s conference will explore the relationship between communications...