Pasig City, PH – The HR Business Partner team organised a Poster Making Contest on 12 July 2024, allowing some of the A-Team members to showcase their artistry and imagination.
Acquire BPO Risk Management & Compliance Team Attends PhilSec 2024
Manila, PH – Lianne Collantes, Acquire BPO’s Risk Management & Compliance Director, along with her dedicated team members, recently attended the prestigious PhilSec conference held on July 2-3, 2024.
Acquire BPO Hosts Successful Leaders Summit 2024 with Renowned Guest Speakers
Pasig City, PH – The Acquire BPO Learning and Development Team organised the Leaders Summit 2024 on 4 July 2024. The event featured esteemed guest speakers Francis Kong and Earl Estrera and included Team Leaders, Operations Managers, Senior Operations Managers, and Directors.
YPO Members Visit Acquire BPO Headquarters in the Philippines
Acquire BPO had the distinct pleasure of hosting members of the Young Presidents Organization (YPO) at our headquarters in the Philippines last March 22, 2024.
In the September 14 issue of the Australian Financial Review, Acquire BPO Chief Commercial Officer (CCO) Kathryn Marshall talks about the value of a solid, strategic partnership to achieve success in offshoring. “The focus of global offshoring has moved from labour...
Our transformation has not gone unnoticed—Acquire BPO’s fast-paced growth and full transformation from contact centre to business process outsourcing has been recognised with two awards from this year’s 15th Annual International Business Awards (IBAs). Acquire bagged...
In a customer experience (CX)-driven era, every company needs top-notch, uninterrupted service delivery and support to thrive. In line with this is the focus of the 19th Annual Customer Contact Week (CCW) at The Mirage, Las Vegas from June 18-22—delivering world-class service with speed and efficiency. Acquire BPO will be there to join in on the conversation.
Today’s customers demand more. They want instant, consistent answers to their enquiries across all platforms and tend to grow impatient even with the slightest delay.
Australian Financial Review, discusses how the benefits of business process automation far outweighs any drawbacks.
Dominican Republic (DR) site expansion last year, Acquire BPO, a 7,000-strong, award-winning global outsourcer, continues to grow, with new sites in the Philippines and the DR going live in the second and third quarters of 2018.
Acquire BPO hits the mark for the second year in a row, claiming a spot among the best outsourcing service providers in the 2018 Global Outsourcing (GO) list of the International Association of Outsourcing Professionals® (IAOP®). Acquire remains the only Australian company in this definitive list of outsourcers around the world which was unveiled on February 21 at the 2018 IAOP Outsourcing World Summit in Orlando, Florida.
Acquire BPO won the Best in People Strategy & Culture award at the Contact Centre Week (CCW) Excellence Awards held 15 February 2018 at the RACV Royal Pines Resort in Gold Coast, Australia. The CCW Excellence Awards recognises and commends the efforts of the best contact centre teams and organisations, positioning them as thought leaders in the region.
Consumers across the board are looking for personalized experiences, but the stakes are higher for healthcare consumers. Due to the nature of the healthcare industry, consumers have to interact with multiple parties on emotional and sensitive topics, according to Deloitte’s “Health plans: What matters most to the healthcare consumer” report.
Consumers across the board are looking for personalized experiences, but the stakes are higher for healthcare consumers. Due to the nature of the healthcare industry, consumers have to interact with multiple parties on emotional and sensitive topics, according to Deloitte’s “Health plans: What matters most to the healthcare consumer” report.
Chief Operating Officer
As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximizing performance across several key areas of the organization, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.
Chief Financial Officer
David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.
Chief Operating Officer
As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximising performance across several key areas of the organisation, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was Vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.
Chief Financial Officer
David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.
Scott Stavretis is CEO and founding director of Acquire BPO. He is the primary decision- and policy-maker for the company, formulating and executing long-term strategies and collaborating with clients, employees, investors and other stakeholders. With many years of executive management experience, Scott has held a track record for driving the success and growth of a number of start-up companies and large organisations prior to his current role.
Chief Commercial Officer
As CCO, Kathryn is responsible for the commercial strategy and development of Acquire BPO. Her key accountabilities include delivering strategic leadership in defining Acquire BPO’s commercial path to growth and profitability, leading the development of the company’s sales strategy with an emphasis on achieving market penetration and cost-effective customer acquisition, implementing the company’s sales strategy across key markets and originating and managing business development opportunities.
Chief Financial Officer
Len is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. Len has many years of solid professional experience, beginning her career as an Auditor for SGV & Co., the biggest auditing firm in the Philippines. She then moved on to perform financial reporting and accounting for one of the biggest food conglomerates in the country and then to financial planning and analysis for a financial company.
Chief Technology Officer
Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.
Chief Technology Officer
Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.
General Manager, Automation & Intelligence
General Manager, Automation & Intelligence
President, North America
As President of Acquire BPO’s North American operations, Aleks provides visionary leadership that keeps the company committed to its expansion strategy in the American market. His responsibilities include overseeing general operations, developing the US business through the implementation of customer-centric strategies, as well as growing the nearshore delivery centre in the Dominican Republic.
