Brochures & case studies
Check out all the ways we’ve helped our clients successfully leverage the benefits of outsourcing.
Moderating content with a human + bot approach
Learn how Acquire BPO effectively scaled a global, multi-language content moderation solution for a major entertainment and gaming client—supporting their mission to create a platform of safety and civility for its userbase.
Safe secure & globally compliant outsourcing
Assess your Finance department’s pain points, build a team of finance professionals and re-engineer processes with Acquire BPO’s dedicated Centre of Excellence (CoE) in Accounting & Finance.
Change Mangement Overview
Learn how Acquire BPO minimises change-related incidents and improves day-to-day operations through a standardised approach to ICT change management.
All brochures
Acquire the onshore advantage
At Acquire BPO, we offer intelligent outsourcing solutions for Australian businesses with complete onshore AND offshore support.
Boost CX with a dedicated, 24/7 chatbot
See how Acquire BPO helped telecommunications provider Yomojo leverage automation to design a customised chatbot to improve service levels.
Increase accounting & finance efficiencies with an expert outsourced team
Learn how Acquire BPO’s dedicated Centre of Excellence (CoE) in Accounting & Finance helped cloud bookkeeper Books365 achieve double-digit growth and deliver consistent, high quality service at a fraction of the cost.
Accounting & Finance practice management expertise
Assess your Finance department’s pain points, build a team of finance professionals and re-engineer processes with Acquire BPO’s dedicated Centre of Excellence (CoE) in Accounting & Finance.
Outsource with confidence
Get a comprehensive look at how we integrate talent with the best technologies, processes and workspaces for a true outsourcing advantage.
Integrate automation & achieve fast ROI
Through Acquire.AI, our automation and intelligence division, we’ll work with you to map out your customers’ needs, provide the tools to automate and optimise self-service and workflows—combining technology with the right human touch to deliver successful outcomes.
Increase sales and improve CX with effective workforce management
See how Acquire BPO helped Domino’s Pizza adopt a workforce management strategy to effectively plan, forecast and schedule employees to meet its service level goals.
Outsourcing for the Health Insurance industry
Enable hassle-free customer service with quicker claims and requests processing using our secure offshore services that combine top-tier technology and expert insurance professionals.
Secure, compliant BPO services for the Banking & Financial Services industry
Leverage our proven expertise in financial services outsourcing to improve customer experience, increase operational efficiencies and reduce costs—without compromising security, quality or speed.
Optimise contact centre performance through Quality Assurance & Compliance
At Acquire BPO, we uphold the highest quality of service through strict Quality Assurance (QA) compliance methodologies and business standards.
Achieve maximum ROI with Acquire Workforce Management
Get a free Workforce Management (WFM) health check from Acquire BPO and ensure you have the right people, in the right place, at the right time.
Connect callers to the best skilled agents with Segue
Segue is our low-cost and cloud-based proprietary contact centre telephony platform that’s designed to make call distribution and routing easily manageable.
Acquire BPO corporate primer
Learn about the benefits of partnering with Acquire BPO, Australia’s largest outsourcer to the Philippines, through this short corporate primer.
Back-office, sales support for the Direct Selling industry
Drive sales with after-hours customer service, sales ordering and back-office support that help improve productivity and retention—keeping consultants, distributors and customers happy.
Acquire@Home
Deploy remote staff quickly and securely to ensure business continuity. Learn more about our Work from Home capabilities with Acquire@Home.
Elevate offshoring with the best technology
The right technology plays a crucial role in delivering better customer experiences and better results for our customers. Learn more about our technology offerings.
Best-in-class network with 99.999% availability
Ensure seamless operations and optimial performance with Acquire BPO’s highly secure, reliable and redundant global network infrastructure.
Full outsourcing support for the Online Retail industry
Provide a frictionless online retail experience with our full range of back-office, customer and sales support. We provide scalable operations that can match business growth.
Partner with an experienced multi-industry provider
At Acquire BPO, we’re the trusted partner of global organisations across multiple industries to deliver intelligent, data-rich contact centre, back-office and automation solutions.
Deliver superior CX with a bilingual offshore team
Learn how Acquire BPO’s expertise in providing seamless support across voice, email and chat channels helped a well-established direct selling company take exceptional care of its customers.