Read the latest industry news and hear from our leaders in our latest blog posts.
For Acquire BPO Automation and Intelligence General Manager Luke Woods, integrating automation and intelligence with people-driven smarts drives ROI for the long haul. Featured in the December 11...Continue reading »
Even though the US continues to be the world’s largest direct selling market, Direct Selling News revealed that direct selling activity and sales in the US decreased in 2017. With lower sales...Continue reading »
In a fast-paced digital world where soaring customer expectations change in the blink of an eye, every business needs to deliver personalised customer experience (CX) anchored on a collaborative...Continue reading »
Multiple contact channels, shifting customer behavior and rising expectations are changing how customers engage with businesses and impacting on the customer journey. For example, social channels...Continue reading »