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Read the latest industry news and hear from our leaders in our latest blog posts.

Acquire BPO

Business automation: Demystifying the future of outsourcing


For Acquire BPO Automation and Intelligence General Manager Luke Woods, integrating automation and intelligence with people-driven smarts drives ROI for the long haul. Featured in the December 11...

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Acquire BPO

Making 1:1 interactions count at DSA Fall Conference 2018


Even though the US continues to be the world’s largest direct selling market, Direct Selling News revealed that direct selling activity and sales in the US decreased in 2017. With lower sales...

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Acquire BPO

Personalising CX with the right collaborative approach


In a fast-paced digital world where soaring customer expectations change in the blink of an eye, every business needs to deliver personalised customer experience (CX) anchored on a collaborative...

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Acquire BPO

14th F&S CCW MindXChange: Personalizing the customer journey


Multiple contact channels, shifting customer behavior and rising expectations are changing how customers engage with businesses and impacting on the customer journey. For example, social channels...

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Acquire BPO

Collect debts fast with this 3-step strategy


According to the National Credit Insurance (NCI), Aussie credit and finance professionals saw a surge in overdue debts and collections levels, with 88% of businesses reporting late payments in...

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Acquire BPO

Strategic partnerships for offshoring success


In the September 14 issue of the Australian Financial Review, Acquire BPO Chief Commercial Officer (CCO) Kathryn Marshall talks about the value of a solid, strategic partnership to achieve...

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