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Read the latest industry news and hear from our leaders in our latest blog posts.

Acquire BPO

Using technology to modernize CX at CeBIT Australia 2017


It’s no secret that technology is rapidly changing the customer experience landscape, but many organisations are still struggling to branch out from traditional service delivery. And that’s a...

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Acquire BPO

Secure, certified outsourcing: Enable worry-free payments with PCI-compliant operations


Secure transactions and payments fuel the core of any business operation—because when the money rolls in safely, profit is secured and operations can run smoothly. But with increasing digital...

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Acquire BPO

Acquire BPO named one of the world’s best outsourcing providers by International Association of Outsourcing Professionals (IAOP)


Acquire BPO has been honored as one of the world’s best outsourcing service providers by the International Association of Outsourcing Professionals® (IAOP®). Acquire was named in the...

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Acquire BPO

IAOP Outsourcing World Summit 2017: Taking capabilities and customer experience to the next level


While outsourcing has traditionally been considered as a way to reduce costs, there’s a lot more capability-augmenting potential to be explored. Today, market disruption is forcing providers to...

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Acquire BPO

Choosing the right contact centre infrastructure provider from the Gartner Magic Quadrant. There is now no choice.


By: Scott Stavretis For contact centres around the world, the choice is clear. Recent events have shaken the infrastructure provider space to clearly bring one provider to the head of the...

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Acquire BPO

Humanizing the customer experience at CCW Winter Conference & Expo 2017


  Many companies set out to give their customers the best service, but few are able to deliver a truly personalized approach. Why? Because they simply lack the know-how or resources...

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