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Read the latest industry news and hear from our leaders in our latest blog posts.

Acquire BPO

CCW Vegas: Delivering personalized CX one call at a time


A Harris Interactive survey has found out that 75 percent of customers believe it takes too long to reach a live agent. When they do, agents either fail to answer their questions or make them...

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Acquire BPO

Reaching millennial customers at the 2017 DSA Annual Meeting


With millennials surpassing baby boomers as the country’s largest demographic segment, as per US Census Bureau, direct sellers will need to exhaust everything to win over these new potential...

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Acquire BPO

Using technology to modernize CX at CeBIT Australia 2017


It’s no secret that technology is rapidly changing the customer experience landscape, but many organisations are still struggling to branch out from traditional service delivery. And that’s a...

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Acquire BPO

Secure, certified outsourcing: Enable worry-free payments with PCI-compliant operations


Secure transactions and payments fuel the core of any business operation—because when the money rolls in safely, profit is secured and operations can run smoothly. But with increasing digital...

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Acquire BPO

Acquire BPO named one of the world’s best outsourcing providers by International Association of Outsourcing Professionals (IAOP)


Acquire BPO has been honored as one of the world’s best outsourcing service providers by the International Association of Outsourcing Professionals® (IAOP®). Acquire was named in the...

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Acquire BPO

IAOP Outsourcing World Summit 2017: Taking capabilities and customer experience to the next level


While outsourcing has traditionally been considered as a way to reduce costs, there’s a lot more capability-augmenting potential to be explored. Today, market disruption is forcing providers to...

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