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Read the latest industry news and hear from our leaders in our latest blog posts.

Acquire BPO

Maverick leader Piers Tyler joins Acquire BPO to mobilise sales and successfully drive organic growth through outsourcing


Acquire BPO welcomes IT&T veteran Piers Tyler as its new General Manager for Sales, Asia Pacific. Tyler will build and develop a team of professionals, ensuring sales is a vital part of the...

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Acquire BPO

Acquire CEO Scott Stavretis talks about offshore growth with the Australian Financial Review


In today’s Australian Financial Review, Acquire BPO’s CEO, Scott Stavretis, outlines how Australian businesses can maximise opportunities abroad and build successful offshore operations to...

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Acquire BPO

The future of online retail: blending people and technology for seamless CX


There are gaps right now in online retail: cold, impersonal and inconsistent customer service across channels. Not a good situation to be in when brand experience is projected to surpass price...

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Acquire BPO

CCW Vegas: Delivering personalized CX one call at a time


A Harris Interactive survey has found out that 75 percent of customers believe it takes too long to reach a live agent. When they do, agents either fail to answer their questions or make them...

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Acquire BPO

Reaching millennial customers at the 2017 DSA Annual Meeting


With millennials surpassing baby boomers as the country’s largest demographic segment, as per US Census Bureau, direct sellers will need to exhaust everything to win over these new potential...

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Acquire BPO

Using technology to modernize CX at CeBIT Australia 2017


It’s no secret that technology is rapidly changing the customer experience landscape, but many organisations are still struggling to branch out from traditional service delivery. And that’s a...

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