Acquire BPO welcomes Tim Read, MSM, as its new Vice President of Operations in the United States. Tim will lead operations of one of our largest clients, which we service from both the Dominican Republic and the Philippines. His...
Blogs
From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.19 September 2023
Acquire BPO Wins Gold Stevie® at the 2023 Stevie Awards for Great Employers.
In a time when businesses and organizations worldwide grapple with unprecedented challenges, there are those who roll up their sleeves and work extra hard to ensure nothing gets in the way of delivering topnotch customer experience without compromising the health and safety of its most important asset: its people.
03 April 2023
Acquire BPO is pleased to announce that we are now officially certified as compliant with the Payment Card Industry Data Security Standard (PCI DSS) version 4.0.
Chief Operating Officer Matt Carracher and Chief Technology Officer Andy King received the certificate from SISA Founder and CEO Dharshan Shanthamurthy and Principal Consultant Prajwal Gowda at a ceremony held at our Melbourne office on March 24, 2023.
05 August 2022
Acquire BPO welcomes Lynda Meredith as VP of Client Services & Nathan Park as VP of Global Sales
Acquire BPO is delighted to announce the new appointments of Lynda Meredith and Nathan Park as Vice President of Client Services and Vice President of Global Sales, respectively. Based out of our Melbourne headquarters, Lynda and Nathan join us at an exciting time of market expansion and enhanced service excellence.
07 June 2022
Acquire BPO donates 10,000+ vaccines to the Quezon City government
MANILA, Philippines — Between the wave of employees returning to offices and the descending trend of the average number of daily COVID-19 cases in the Philippines, it would be easy to think that, perhaps, the worst is over. But experts encourage everyone to stay vigilant—this is precisely when people begin to get careless, which could lead to a new spike in cases.
All blogs
Acquire BPO welcomes John Garforth as VP of Client Services
Acquire BPO is delighted to announce the new appointment of John Garforth as our VP of Client Services. John will head our strategic customer experience leading our global Client Relationship Management (CRM) teams. “It’s my pleasure to welcome John to our senior...
Acquire BPO expands operations further in Australia
We are delighted by the positive response to Acquire BPO’s launch of our Australian contact centre in June 2020 via an acquisition. It’s been an exciting time as we navigate the challenges of COVID and into the new normal of customer contact for Australian...
Acquire BPO welcomes David Newell as Chief Financial Officer
Acquire BPO extends a warm welcome to new Chief Financial Officer (CFO) David Newell. As CFO, David will be responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting,...
Acquire BPO’s Ivy Paraluman De Borja joins the CCAP HR Council
Acquire BPO is proud to announce that Ivy Paraluman De Borja, VP for People & Culture, PH, has been elected to the Contact Center Association of the Philippines (CCAP) HR Council. The organization brings together HR leaders to strengthen talent...
Matt Carracher joins Acquire BPO as Chief Operating Officer
Acquire BPO welcomes Matt Carracher as its new Chief Operating Officer (COO). Matt will drive strategy, streamline operations and maximize performance across several key areas of the organization, including the global HR process, compliance and Workforce Management...
Acquire BPO ranks anew on the IAOP® Global Outsourcing 100 list—for the fifth year in a row!
Acquire BPO dominates as it continues to rank on the International Association of Outsourcing Professionals® (IAOP®) for the fifth consecutive year in the Leader Judging Size category. The 2021 list was released today during the IAOP’s virtual Outsourcing World Summit.
Acquire BPO surprises one lucky Dominican employee with a RD$1 million reward
Ending the year on a high note, we announced the winner of our #AcquireAMillion program during our virtual End-of-Year Party on 19 December 2020. Froilan, a Customer Support Associate for one of our US accounts, was randomly selected out...
Celebrating our teams’ tenacity with end-of-year parties in Melbourne, Manila & Santo Domingo
Despite a crazy 2020, we ended the year on a high note with virtual parties for our teams in the Philippines and the Dominican Republic. Themed #AcquireGoodVibes, the events featured special performances by Filipino celebrities Bamboo, Jessica Sanchez and Xian Lim, as...
Acquire BPO snatches double wins at the 2020 Stevie® Awards
Acquire BPO’s domestic growth, service innovation and corporate responsibility were recognised at the 17th Annual International Business Awards® today—its fifth consecutive year in the winner’s circle. We won the Silver Stevie Award for the Company of the Year - Large...
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