Blogs

From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.

25 July 2024

A-Team Showcase Artistry in Poster Making Contest Organised by HRBP Team  

Pasig City, PH – The HR Business Partner team organised a Poster Making Contest on 12 July 2024, allowing some of the A-Team members to showcase their artistry and imagination. 

18 July 2024

Acquire BPO Risk Management & Compliance Team Attends PhilSec 2024 

Manila, PH – Lianne Collantes, Acquire BPO’s Risk Management & Compliance Director, along with her dedicated team members, recently attended the prestigious PhilSec conference held on July 2-3, 2024.

18 July 2024

Acquire BPO Hosts Successful Leaders Summit 2024 with Renowned Guest Speakers

Pasig City, PH – The Acquire BPO Learning and Development Team organised the Leaders Summit 2024 on 4 July 2024. The event featured esteemed guest speakers Francis Kong and Earl Estrera and included Team Leaders, Operations Managers, Senior Operations Managers, and Directors.  

18 July 2024

YPO Members Visit Acquire BPO Headquarters in the Philippines 

Acquire BPO had the distinct pleasure of hosting members of the Young Presidents Organization (YPO) at our headquarters in the Philippines last March 22, 2024. 

All blogs

4 customer service secrets that make customer retention possible

4 customer service secrets that make customer retention possible

Did you know that acquiring new customers can cost as much as five to seven times more than simply retaining existing ones? Studies also indicate that profitability tends to increase over the life of a retained customer. This means that the happier your customers are,...

Benefits of offshore BPO solutions trump drawbacks

Benefits of offshore BPO solutions trump drawbacks

Updated 25 November 2019. There will always be BPO naysayers. They talk about jobs being taken by offshoring, decreased work quality, economies negatively impacted and more. But for every potential drawback (real or imagined), offshore BPO solutions offer a multitude...

Acquire showcases offshore facilities through VR at Call Center Week

Acquire showcases offshore facilities through VR at Call Center Week

Acquire BPO is back to sponsor and exhibit at the Call Center Week 2015 Conference and Expo from June 15-19, 2015 at the Mirage, Las Vegas, Nevada. Drop by our booth at the Expo on June 17 and 18 and walk through our contact center facilities using the latest Virtual...

4 Reasons Offshore Outsourcing Your Business Is a Smart Move

4 Reasons Offshore Outsourcing Your Business Is a Smart Move

Offshore outsourcing is a relatively recent business phenomenon that continues to transform economies. Currently, the global outsourcing market is worth $90 billion, thanks to the large number of companies outsourcing their human resource, IT, and marketing...

Acquire BPO talks about offshoring benefits at CeBIT Australia 2015

Acquire BPO talks about offshoring benefits at CeBIT Australia 2015

CeBit Australia , touted as the largest event in Asia Pacific, returns this year to connect global business leaders and disruptive innovators with a shared interest in business technology. The event will take place at the Sydney Olympic Park on 05-07 May 2015 and over...

Finding balance between your life and career in the BPO industry

Finding balance between your life and career in the BPO industry

The business process outsourcing (BPO) industry in the Philippines is projected to bring in between US$15 billion and US$25 billion in gross revenues in 2016, employing as many as 1.3 million professionals in the country. However, every job has its upside and...

The Philippines continues to lead the way in BPO

The Philippines continues to lead the way in BPO

While countries like India, Singapore, Malaysia and Indonesia have all proven to be viable locations for outsourcing, the Philippines has been consistently making the most headway in the Business Process Outsourcing industry, leading in the offshore/nearshore English...

Acquire avenues for career growth

Acquire avenues for career growth

It’s an exciting time to be job hunting in the Philippines. The economy is one of the best performers in the world, with the business process outsourcing (BPO) industry as one of the country’s prime growth engines. The Philippines is fortunate to have a young and...

Outlook stays positive for the BPO/KPO industry

Outlook stays positive for the BPO/KPO industry

According to the Global Trends in the Contact Centre Market and Opportunities in the Philippines report by the Everest Group, the country is the leader in the offshore/nearshore English Contact Centre Outsourcing (CCO) market with some 36% share. Out of the US$300 to...

Philippine BPO industry set to overtake India’s

Philippine BPO industry set to overtake India’s

The Business Process Outsourcing (BPO) industry hit 1.03 million in total employment in 2014, with 630,000 coming from call centres – a segment of the BPO industry that involves non-primary business activities such as payroll, human resources, accounting and customer...