Welcome to the new 360° - now in video format! It’s been an exciting month for our teams around the world launching new programs, welcoming new clients, winning awards and sponsoring events. For the October edition of 360°, we’ve put together video highlights to keep...
Blogs
From exciting company updates to expert industry knowledge, get to know everything happening at Acquire BPO.25 July 2024
Pasig City, PH – The HR Business Partner team organised a Poster Making Contest on 12 July 2024, allowing some of the A-Team members to showcase their artistry and imagination.Â
18 July 2024
Acquire BPO Risk Management & Compliance Team Attends PhilSec 2024Â
Manila, PH – Lianne Collantes, Acquire BPO’s Risk Management & Compliance Director, along with her dedicated team members, recently attended the prestigious PhilSec conference held on July 2-3, 2024.
18 July 2024
Acquire BPO Hosts Successful Leaders Summit 2024 with Renowned Guest Speakers
Pasig City, PH – The Acquire BPO Learning and Development Team organised the Leaders Summit 2024 on 4 July 2024. The event featured esteemed guest speakers Francis Kong and Earl Estrera and included Team Leaders, Operations Managers, Senior Operations Managers, and Directors. Â
18 July 2024
YPO Members Visit Acquire BPO Headquarters in the PhilippinesÂ
Acquire BPO had the distinct pleasure of hosting members of the Young Presidents Organization (YPO) at our headquarters in the Philippines last March 22, 2024.Â
All blogs
Acquire BPO Snaps Up Our Fourth Stevie® Win | Acquire BPO
Our innovation, culture and growth were front and centre as Acquire BPO was recognised at this year’s 16th Annual International Business Awards (IBAs) for the fourth year in a row. Acquire snapped up the Silver Stevie Award for the Company of the Year – Business or...
Empathy-Driven Processes to Elevate the Customer Journey | Acquire BPO
The customer experience is constantly changing. Organisations need to keep coming up with new ways to provide a definitive personal customer experience. To offer the best customer experience, businesses need to do the following: Boost business KPIs with employee...
Direct Selling and the Future of Customer Experience | Acquire BPO
Direct Selling. is getting more competitive with online companies gaining more ground each year. The Direct Selling Companies in the US industry has only grown by 1.4%, for the past 5 years doing $43bn in 2018. For businesses to succeed, it’s not just making the sale...
Introducing Workday@Acquire BPO | Acquire BPO
Introducing Workday@Acquire by Scott Stavretis, CEO, Acquire BPO Published: Thursday, April 4, 2019 It has been an amazing start of the year for Acquire BPO, with growth, innovation and transformation at the forefront of our business agenda. Our contact centre...
Acquire BPO among the Best in IAOP®’s 2019 Global Outsourcing 100 | Acquire BPO
Acquire BPO has once again made it to the prestigious International Association of Outsourcing Professionals® (IAOP®) Global Outsourcing 100. This year, IAOP focused on recognising consistent top achievers in the industry with the Best of GO100. It’s Acquire’s third...
Business Automation: The Future of Outsourcing | Acquire BPO
Taking businesses to the forefront with BPO automation Updated 20 November 2019. Today, 67% of consumers admit they have higher customer experience standards than ever, so the need for businesses to find new ways to stay competitive is even more pressing. The easier...
Learn How to Leverage 1:1 Interactions at the DSA Fall Conference 2018
Even though the US continues to be the world’s largest direct selling market, Direct Selling News revealed that direct selling activity and sales in the US decreased in 2017. With lower sales and less sales consultants to drive new and/or repeat purchases, even the US...
Personalizing CX at the IQPC’s CCW Contact Centre Leaders Exchange 2018
In a fast-paced digital world where soaring customer expectations change in the blink of an eye, every business needs to deliver personalised customer experience (CX) anchored on a collaborative partnership with high-performing teams, automation and actionable...
Join the 14th Annual F&S Customer Contact West MindXchange | Acquire BPO
Multiple contact channels, shifting customer behavior and rising expectations are changing how customers engage with businesses and impacting on the customer journey. For example, social channels aren’t just about spreading brand awareness and engagement—it’s for...