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Collect Debts Faster with Our Three-Step Strategy

Collect Debts Faster with Our Three-Step Strategy

by admin user | Oct 15, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

According to the National Credit Insurance (NCI), Aussie credit and finance professionals saw a surge in overdue debts and collections levels, with 88% of businesses reporting late payments in 2017—a trend that can make 2018 a difficult year for financial...
The Value of Strategic Partnerships in Offshore Success | Acquire BPO

The Value of Strategic Partnerships in Offshore Success | Acquire BPO

by admin user | Sep 14, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

In the September 14 issue of the Australian Financial Review, Acquire BPO Chief Commercial Officer (CCO) Kathryn Marshall talks about the value of a solid, strategic partnership to achieve success in offshoring. “The focus of global offshoring has moved from labour...
Acquire BPO Bags Huge Wins at the 2018 Stevie Awards

Acquire BPO Bags Huge Wins at the 2018 Stevie Awards

by admin user | Aug 10, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

Our transformation has not gone unnoticed—Acquire BPO’s fast-paced growth and full transformation from contact centre to business process outsourcing has been recognised with two awards from this year’s 15th Annual International Business Awards (IBAs). Acquire bagged...
Talking automation and intelligence at CCW Vegas

Talking automation and intelligence at CCW Vegas

by admin user | Jun 18, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

In a customer experience (CX)-driven era, every company needs top-notch, uninterrupted service delivery and support to thrive. In line with this is the focus of the 19th Annual Customer Contact Week (CCW) at The Mirage, Las Vegas from June 18-22—delivering world-class...
3 cost-effective ways to elevate your direct selling

3 cost-effective ways to elevate your direct selling

by admin user | Jun 14, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

Today’s customers demand more. They want instant, consistent answers to their enquiries across all platforms and tend to grow impatient even with the slightest delay. To help ensure smooth customer interactions, direct sellers should focus on growing relationships to...
Business Process Automation Is a Ticket to Success

Business Process Automation Is a Ticket to Success

by admin user | Jun 13, 2018 | Acquire Blog, Articles, Blogs, Ideas, In the news, News & Events

Updated 25 November 2019. The bets on automation and Artificial Intelligence (AI) are big. Close to 92% of Fortune 1000 companies have increased their investment in AI and Big data.1 According to an IDC report, more than US$37.5 billion will be spent on AI this year....
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Recent Posts

  • Acquire BPO welcomes Lynda Meredith as VP of Client Services & Nathan Park as VP of Global Sales
  • Acquire BPO donates 10,000+ vaccines to the Quezon City government
  • Sean Forrester joins Acquire BPO as Country Manager in the Dominican Republic
  • Acquire BPO wins Bronze at the 2022 Stevie® Awards for Sales & Customer Service
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Luke Woods

Matt Carracher

Chief Operating Officer

As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximizing performance across several key areas of the organization, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.

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Len Moreto

David Newell

Chief Financial Officer

David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.

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Dana Andel

Dana Andel

Country Manager, Philippines
As Acquire’s Country Manager in the Philippines, Dana is responsible for managing the company’s shared services platform in Manila and ensuring the team adopts the company’s culture of People, Process and Performance. He also sees to it that the company is well-positioned for continued growth. Dana is a well-tenured BPO executive with many years of proven experience in business turnaround, start-ups, and on/off-shore migration planning and execution. He is a trusted business leader who takes great pride in servicing clients, and who is genuinely involved in servicing customers’ needs and contributing to the professional and personal growth of employees.
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Luke Woods

Matt Carracher

Chief Operating Officer

As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximising performance across several key areas of the organisation, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was Vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.

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Len Moreto

David Newell

Chief Financial Officer

David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.

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Scott Stavretis

Scott Stavretis

Chief Executive Officer

Scott Stavretis is CEO and founding director of Acquire BPO. He is the primary decision- and policy-maker for the company, formulating and executing long-term strategies and collaborating with clients, employees, investors and other stakeholders. With many years of executive management experience, Scott has held a track record for driving the success and growth of a number of start-up companies and large organisations prior to his current role.

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Kathryn Marshall

Kathryn Marshall

Chief Commercial Officer

As CCO, Kathryn is responsible for the commercial strategy and development of Acquire BPO. Her key accountabilities include delivering strategic leadership in defining Acquire BPO’s commercial path to growth and profitability, leading the development of the company’s sales strategy with an emphasis on achieving market penetration and cost-effective customer acquisition, implementing the company’s sales strategy across key markets and originating and managing business development opportunities.

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Len Moreto

Len Moreto

Chief Financial Officer

Len is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. Len has many years of solid professional experience, beginning her career as an Auditor for SGV & Co., the biggest auditing firm in the Philippines. She then moved on to perform financial reporting and accounting for one of the biggest food conglomerates in the country and then to financial planning and analysis for a financial company.

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Andy King

Andy King

Chief Technology Officer

Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.

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Andy King

Andy King

Chief Technology Officer

Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.

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Luke Woods

Luke Woods

General Manager, Automation & Intelligence

Luke heads the Automation & Intelligence division, which centralizes and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specializing in business systems and financial management. He is also a Certified Practizing Accountant and Business Systems qualified professional.
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Luke Woods

Luke Woods

General Manager, Automation & Intelligence

Luke heads the Automation & Intelligence division, which centralises and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specialising in business systems and financial management. He is also a Certified Practising Accountant and Business Systems qualified professional.
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Aleks Bogdanovski

Aleks Bogdanovski

President, North America

As President of Acquire BPO’s North American operations, Aleks provides visionary leadership that keeps the company committed to its expansion strategy in the American market. His responsibilities include overseeing general operations, developing the US business through the implementation of customer-centric strategies, as well as growing the nearshore delivery centre in the Dominican Republic.