Acquire BPO is proud to announce that Ivy Paraluman De Borja, VP for People & Culture, PH, has been elected to the Contact Center Association of the Philippines (CCAP) HR Council. The organization brings together HR leaders to strengthen talent development, employee engagement and labor relations across CCAP’s BPO company members.
As elected leader of the council’s HR Legislation Committee, Ivy will be responsible for planning and executing programs that create linkages between the Department of Labor and Employment (DOLE) and other government agencies that have a strong impact on HR practices. The initiatives aim to drive collaboration with the government to ensure policies and labor guidelines are relevant and aligned to the industry’s dynamic business environment.
CCAP is the umbrella organization of the Philippine contact center industry, with over 100 member companies that account for more than 60% of the revenues and workforce in the industry.
Congratulations, Ivy! #AcquireProud