Acquire BPO dominates as it continues to rank on the International Association of Outsourcing Professionals® (IAOP®) for the fifth consecutive year in the Leader Judging Size category. The 2021 list was released today during the IAOP’s virtualOutsourcing World Summit .
“While the last year has been tremendously challenging, I’m very proud of
our global team that has grown to over 8,500. They remain committed to putting
the customers first, getting things done and living our values of
Collaboration, Impact, Passion and Transparency,” says Scott Stavretis, Founder &
CEO of Acquire. “To be on IAOP’s top outsourcers’ list for the 5th year in a
row is a clear testament to our amazing A-team, our ability to innovate with
our client’s evolving needs so they can always outsource with confidence.”
IAOP
is a widely-recognized global association that brings together customers,
providers, and advisors in a collaborative, knowledge-based environment that
promotes professional and organizational development, recognition,
certification and excellence to improve business service models and outcomes.
“Buyers understand there are hundreds of qualified service providers and
advisors out there, but what they need to understand is what makes each one
exceptional,” says IAOP CEO, Debi Hamill. “The Global Outsourcing 100 has done just
that, and we’re proud to recognize Acquire BPO.”
The
2021 Global Outsourcing 100 recognizes the world’s best outsourcing services
providers and advisors. Judging is based on rigorous scoring methodology that
includes an independent review by an independent panel of IAOP customer members
with extensive experience in selecting outsourcing service providers and
advisors for their organizations.
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As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximizing performance across several key areas of the organization, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.
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David Newell
Chief Financial Officer
David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.
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Dana Andel
Country Manager, Philippines
As Acquire’s Country Manager in the Philippines, Dana is responsible for managing the company’s shared services platform in Manila and ensuring the team adopts the company’s culture of People, Process and Performance. He also sees to it that the company is well-positioned for continued growth. Dana is a well-tenured BPO executive with many years of proven experience in business turnaround, start-ups, and on/off-shore migration planning and execution. He is a trusted business leader who takes great pride in servicing clients, and who is genuinely involved in servicing customers’ needs and contributing to the professional and personal growth of employees.
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Matt Carracher
Chief Operating Officer
As Acquire’s COO, Matt is responsible for driving strategy, streamlining operations and maximising performance across several key areas of the organisation, including global HR process, compliance and Workforce Management (WFM). Matt has an extensive background in senior leadership, with over 20-years’ experience in sales, product management and general management. He was previously COO & General Manager of Contact Solutions. He then headed up strategy at Salmat and became the General Manager of Marketing Solutions. Prior to Salmat, Matt was Vice President, Traveller Services & Product Marketing (Asia Pacific) for Carlson Wagonlit Travel (CWT). Most recently, Matt worked at Heading & Associates/Think Civil.
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David Newell
Chief Financial Officer
David is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. David has many years of multinational professional experience, beginning his career as an Auditor for KPMG Australia. He went on to manage finance and accounting functions for companies across many industry verticals including Entertainment, Technology and Banking & Financial Services before becoming CFO of Stellar. Most recently, David was CFO of Crawford & Company Australia, a subsidiary of the NYSE-listed Crawford and Company Inc., with responsibility covering 13 countries within Asia Pacific.
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Scott Stavretis
Chief Executive Officer
Scott Stavretis is CEO and founding director of Acquire BPO. He is the primary decision- and policy-maker for the company, formulating and executing long-term strategies and collaborating with clients, employees, investors and other stakeholders. With many years of executive management experience, Scott has held a track record for driving the success and growth of a number of start-up companies and large organisations prior to his current role.
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Kathryn Marshall
Chief Commercial Officer
As CCO, Kathryn is responsible for the commercial strategy and development of Acquire BPO. Her key accountabilities include delivering strategic leadership in defining Acquire BPO’s commercial path to growth and profitability, leading the development of the company’s sales strategy with an emphasis on achieving market penetration and cost-effective customer acquisition, implementing the company’s sales strategy across key markets and originating and managing business development opportunities.
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Len Moreto
Chief Financial Officer
Len is CFO of Acquire, responsible for managing the company’s financial risks, as well as its strategic development, financial planning and reporting, internal audit, real estate, procurement and investor relations. Len has many years of solid professional experience, beginning her career as an Auditor for SGV & Co., the biggest auditing firm in the Philippines. She then moved on to perform financial reporting and accounting for one of the biggest food conglomerates in the country and then to financial planning and analysis for a financial company.
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Andy King
Chief Technology Officer
Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.
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Andy King
Chief Technology Officer
Andy is Acquire’s CTO, overseeing the company’s technology strategy, driving innovation, maximising the value of fast-changing technologies and leveraging these technologies to build solutions for clients across industries. He is also responsible for leading the company’s highly-skilled and certified technology professionals and for maintaining alliances and partnerships with leading and emerging technology companies. He is credited for the evolution of Acquire BPO’s global Information Technology & Telecommunication (IT&T) infrastructure and software.
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Luke Woods
General Manager, Automation & Intelligence
Luke heads the Automation & Intelligence division, which centralizes and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specializing in business systems and financial management. He is also a Certified Practizing Accountant and Business Systems qualified professional.
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Luke Woods
General Manager, Automation & Intelligence
Luke heads the Automation & Intelligence division, which centralises and champions all our automation and data intelligent solutions. As General Manager for this division, Luke drives growth by improving client processes and business systems through Artificial Intelligence (AI), chatbots/virtual Agents (VA), Robotic Process Automation (RPA), Natural Language Processing (NLP), machine-learning, data and speech analytics and voice biometrics. Luke has 11-years’ experience as CEO for business consultancy, IMS, specialising in business systems and financial management. He is also a Certified Practising Accountant and Business Systems qualified professional.
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Aleks Bogdanovski
President, North America
As President of Acquire BPO’s North American operations, Aleks provides visionary leadership that keeps the company committed to its expansion strategy in the American market. His responsibilities include overseeing general operations, developing the US business through the implementation of customer-centric strategies, as well as growing the nearshore delivery centre in the Dominican Republic.