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  • Efficiently forecast employees and service customers with Acquire Workforce Management

    Acquire WFM (powered by Verint) is the leading automated, unified, enterprise-wide workforce management platform that optimises onshore and offshore resource needs ensuring better forecasting and real-time adherence management.

  • AI, bots and humans: Have you thought of the future of your customer journey?

    AI, robotic process process automation not only helps clients’ provide improved customer experience but also makes Acquire employees better at their jobs.

  • Boost your business KPIs with employee engagement initiatives

    Employee engagement takes front and center stage at Acquire. Empowered employees sustain client gains and more.

  • Take personalization to the next level with processes and technologies

    Acquire combines technology with empathy-driven processes to help clients offer more personalized customer experiences.

  • Delivering superior CX with a bilingual offshore team

    Learn how Acquire’s expertise in providing seamless support across voice, email and chat channels has helped a well-established direct selling company take exceptional care of its customers.

  • Partner with an experienced multi-industry provider

    At Acquire, we’re the trusted partner of global organisations across multiple industries to deliver data-rich, intelligent contact centre and back-office functions.

  • Full support for seamless online retail experiences

    Provide a frictionless online retail experience with our full range of back-office, customer and sales support. We provide scalable operations that can match business growth.

  • Hassle-free health insurance processing

    Enable hassle-free customer service with quicker claims and requests processing using our secure offshore services that combine top-tier technology and expert insurance professionals.

  • Enhance direct sales with back-office, sales support

    Drive up sales with after-hours customer service, sales ordering and back office operations that help improve productivity and retention—keeping distributors and customers happy.

  • Secure, industry-compliant financial services

    Leverage on our PCI-DSS certified and industry regulations compliant offshore services to improve operations, customer experience and even keep track of your bottomline—all while keeping costs down without compromising security, quality and speed.

  • Integrate automation and achieve fast ROI

    At Acquire BPO, we’ll work with you to map out your customers’ needs, provide the tools to automate and optimise self-service and workflows—combining technology with the right human touch to deliver successful outcomes

  • Elevate offshoring with the best technology

    The right technology plays a crucial role in delivering better customer experiences and better business results for our customers. Learn more about our technology offerings.