Continuous Improvement (CI)

An ongoing effort to enhance processes, products, or services by making incremental improvements over time.

CI is closely tied to quality assurance and is a key principle in many organizational methodologies, such as Lean and Six Sigma.

CI Techniques

Plan-Do-Check-Act (PDCA): A structured four-step method for achieving continuous improvement.

Root Cause Analysis: A systematic process for identifying and addressing the underlying causes of problems.

Benchmarking: A method of comparing performance against industry standards to identify opportunities for improvement.