Acquire BPO welcomes Tim Read, MSM, as its new Vice President of Operations in the United States. Tim will lead operations of one of our largest clients, which we service from both the Dominican Republic and the Philippines. His appointment will ensure we continue to provide high-quality outsourcing solutions that are Safe, Flexible & Innovative.
Tim will be based out of our Dallas, Texas office, giving clients local access to one operational point of contact while providing a streamlined and consistent approach.
“I’m pleased to have Tim on board as VP of Operations in the US. His operational expertise will help us maintain the high standard of service delivery our clients have come to expect from us, while scaling our business further in the North American market,” says Acquire Chief Operating Officer Matt Carracher. “I look forward to building more business transformations for our clients as they continue to ‘Outsource with confidence’.”
Tim comes to Acquire with a wealth of experience, including six years at Startek as Senior Director of Global Operations. Prior to that, Tim was the Director of US Call Center Operations at Transom Worldwide. Throughout his career, Tim has had a range of other relevant roles, including Site Director at Stream Global Services and consulting at Arthur Anderson following his military tenure as an Intelligence Officer in the US Air Force.
Welcome to the Acquire family, Tim. #AcquireProud