Gain competitive edge with Supply Chain & Logistics BPO services

Supply chain and logistics outsourcing services will allow you to enjoy elevated customer service, operational agility and cost-efficiency. Acquire BPO’s scalable contact center, back office and automation solutions can meet market demands.

Our offerings include an array of specialized services including claims processing, consolidations, product returns, and quality assurance, meticulously designed to optimize your operations. Leveraging our rapid scalability, we align our solutions with market trends and demands, ensuring you’re always ahead of the curve.

As the global logistics sector anticipates growth, reaching an estimated USD 15.88 billion by 2027, the surge in digital sales channels amplifies the need for unprecedented efficiency and customer service. In this competitive space, retail emerges as a dominant player, echoing the intensified need for streamlined operations.

In Gartner’s Logistics Outsourcing Survey, 42% of respondents said they’re looking for providers that can design, build, run and measure logistics functions. At Acquire BPO, we have extensive experience successfully deploying high-performing logistics customer support and back-office teams for major supply chains. Our experienced claims and supply chain specialists are supported by Team Leads (TLs), Quality Analysts and Operations Trainers to ensure optimal performance.

Logistics business process outsourcing is more than a means to reduce costs. Firms are turning to outsourcing partners to help them stay agile for market changes, shifts in trade policies and digital transformation. We offer flexible engagement models so clients can outsource on their own terms, from a fully managed operation to a collaborative, bespoke solution—via traditional site-based operations or a Work from Home (WFH) set-up.

Nearly half of all supply chains will invest in Artificial Intelligence (AI) by the end of 2021, resulting in productivity improvements of 15%. Our specialist automation and intelligence teams can transform operations through Robotic Process Automation (RPA) by streamlining repetitive processes. Furthermore, our logistics business process outsourcing solution is backed by strict compliance protocols such as global PCI-DSS certification and SOC 1&2 attestations to ensure your customers’ information is always protected.