At Acquire, we have invested in state-of-the-art technology solutions and experienced IT professionals to support the needs of our clients. We have developed an integrated technology platform that delivers productive and seamless customer contact solutions—from telephony, CRM, workforce management and reporting platforms.
Our contact center platforms are powered by Genesys, one of the world’s leading omni-channel systems providers, and Segue, our in-house contact center application. Our platforms can blend any type of transaction to an agent via a unified agent desktop. This allows us to provide our clients with omni-channel capabilities that ensure optimal experiences across all customer touchpoints.
Our high-class carrier grade communications network ensures that your business is always online with a quality of service that none of our competitors can provide.