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Acquire BPO

Business Automation: The Future of Outsourcing | Acquire BPO


Taking businesses to the forefront with BPO automation  Updated 20 November 2019. Today, 67% of consumers admit they have higher customer experience standards than ever, so the need for...

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Acquire BPO

Making 1:1 interactions count at DSA Fall Conference 2018


Even though the US continues to be the world’s largest direct selling market, Direct Selling News revealed that direct selling activity and sales in the US decreased in 2017. With lower sales...

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Acquire BPO

Personalising CX with the right collaborative approach


In a fast-paced digital world where soaring customer expectations change in the blink of an eye, every business needs to deliver personalised customer experience (CX) anchored on a collaborative...

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Acquire BPO

Join the 14th Annual F&S Customer Contact West MindXchange | Acquire BPO


Multiple contact channels, shifting customer behavior and rising expectations are changing how customers engage with businesses and impacting on the customer journey. For example, social channels...

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Acquire BPO

Collect debts fast with this 3-step strategy


According to the National Credit Insurance (NCI), Aussie credit and finance professionals saw a surge in overdue debts and collections levels, with 88% of businesses reporting late payments in...

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Acquire BPO

The Value of Strategic Partnerships in Offshore Success | Acquire BPO


In the September 14 issue of the Australian Financial Review, Acquire BPO Chief Commercial Officer (CCO) Kathryn Marshall talks about the value of a solid, strategic partnership to achieve...

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