"The thing that's impressed us the most with Acquire, in our short time, is the Recruitment team and their ability to attract experienced Australian telecommunications staff and also the ongoing support from the senior operational team on the floor in Manila. We've been able to integrate our Melbourne and Manila really successfully. We've learned since partnering with Acquire with great people and proven and trusted processes, anything's possible on our offshore campaign."

Andrew Malerba, 

"I've really been impressed with Acquire's ability to support our team. Ultimately, that was one of the reasons that we went with Acquire, rather than trying to set up ourselves or work with another partner. They have a fantastic senior operations team right through HR, QA, Recruitment. It's a really wide support service that we have and they provide a lot of back-end support to us to make our team flourish and that's enabled us to grow a lot more quickly than we would have otherwise."

Ashley Clemmett, 

"From the very beginning, our working relationship with Acquire has been faultless. From the quality and professionalism of their onshore project and account management teams to the ease in which we transitioned our services offshore, Acquire has proven to be a valuable strategic partner. Customer experience has been a key measure throughout our journey with Acquire and our Net Promoter Score results reflect the success of our partnership."

Tanya Eglinton, 

"As our long-term offshore partner, Acquire has continually helped us deliver the best customer experience. We’ve taken the cost savings realised from offshoring and used it to fund customer innovation and back office efficiency. We trust our offshore operations with Acquire and look forward to leveraging the benefits of our shared service function across all our business units, driving synergies in our operations."

David Stevens, 

"With MONAT’s exceptional growth over the past year partnering with Acquire BPO during this rapid growth has enabled us to keep up. They have scaled with us, ensuring we can deliver quality Customer Service – our Acquire DR team is a seamless extension of our business."

Kimberley Hayes, 

… we’ve been really excited by the improvement in our CSAT scores that have been coming through from our service team. We love Acquire because of the ability to really scale the business really quickly. The combination of bringing together the recruitment, the training, the operational side of things were something that were really powerful and something that Acquire did really well and that they really enabled us to scale our business really quickly over here.”

Nathan Platus, 

"We are Australia's leading and most comprehensive energy comparison website and we started working with Acquire several years ago, to handle the growing number of inbound calls that we are receiving. Since then, the experience has been delightful and the relationship has growing to include other services as well. So naturally I’d be delighted to recommend Acquire."

Ben Freund, 

"Our relationship with Acquire began in 2016, when the M2 Group, already an Acquire client, merged with Vocus Communications. Acquire has been pivotal to the organic growth of our well-known customer-facing brands, handling different aspects of customer service, technical support and sales for our different LoBs. Their multi-channel, collaborative approach has helped us lead in the Australian telco market, reduce cost to serve, enable scale, improve business processes and sales/service performance. Acquire is our trusted partner and we look forward to many more successful years together."

Sandra Miljic, 

"The support we get from Acquire with regard to legal compliance is world-class and it’s ever growing. There’s constant order on the right things to be done and what needs to be done…

I’ve been most impressed, working with Acquire, [with] their willingness to understand our business and how they can evolve. I think it’s important for me as a client to always feel like as the demands change for my business, that they’re willing not just understand it, but be part of it and look for other ways that they can evolve to provide a better grade of service to our business."

David Francis,